Sha256 — Your Privacy Policy & Data Protection

Sha256 is an international online gaming and betting platform serving users in Bangladesh and around the world. We believe that protecting your personal data is not merely a legal obligation — it is our ethical responsibility.

Sha256's Privacy Policy clearly outlines what data we collect, why we collect it, how it is stored, and who it may be shared with. Our goal is to ensure that every sha256 user can always trust that their information is in safe hands.

This Privacy Policy applies to the sha256.im website, mobile app (if applicable), and all sha256 digital services. sha256 is not responsible for the privacy practices of third-party websites or services.

By creating an account or using any of sha256's services, you agree to this Privacy Policy. If you do not agree, please refrain from using sha256's services.

Sha256 collects two types of data — information you provide directly and information collected automatically. See the details below:

Sha256 may also collect information you voluntarily share, such as complaints or comments submitted to customer support. This information is used to improve the quality of our services.

Sha256 uses the data it collects for the following purposes:

• Account Management: Ensuring secure registration, login, and account protection.
• Payment Processing: Deposits and withdrawals processed securely.
• KYC Verification: Verifying user identity and age.
• Fraud prevention: Detecting suspicious activity and taking appropriate action.
• Customer support: Resolving your complaints and inquiries.
• Promotional Communications: Keeping you informed about new offers and bonuses (with your consent).
• Responsible Gaming: Identifying unusual gaming patterns and providing appropriate support.
• Legal Compliance: Meeting the requirements of relevant regulatory authorities.

Sha256 never shares your data with third parties for marketing or advertising purposes. To stop receiving promotional emails, click the "Unsubscribe" link at the bottom of any email or contact sha256 Support.

Sha256 may share limited data with trusted partners under specific circumstances:

• Payment providers: Payment providers like bKash, Nagad, and Rocket only receive the information necessary to process your transaction.
• Legal Authorities: Data may be disclosed where a valid court order or directive from a government authority requires it.
• Security Partners: Specialist fraud prevention technology firms may receive limited data.
• KYC Verification Providers: Authorized third parties for identity verification purposes.

Every partner listed above is bound by a strict confidentiality agreement with sha256. They may not use your data for any purpose beyond what sha256 has authorized.

Sha256 uses various types of cookies on its website. Cookies are small text files stored in your browser that help the site remember your preferences.

• Essential cookies: Login sessions and security tokens — sha256 cannot function properly without these.
• Functional cookies: Language preferences and interface settings — helping improve your overall experience.
• Analytics Cookies: Page visits and usage patterns are analyzed to help improve our services.
• Security cookies: Helps detect fraudulent activity.

You can disable non-essential cookies from your browser settings. Keep in mind that turning off certain cookies may affect how some sha256 features function.

Sha256 retains your data only for as long as it is needed or legally required. Retention policy:

• Account Information: Retained for up to 5 years after account closure (as required by law).
• Transaction records: Retained for 5–7 years as required by financial regulatory authorities.
• Cookie Information: Session cookies are cleared when the browser is closed; persistent cookies last a maximum of 1 year.
• Customer Service Records: Retained for up to 2 years after resolution.

If you request to close your sha256 account, all data not subject to legal retention requirements will be deleted within 30 days. To request data deletion, email support@sha256.im.

Sha256 uses industry-leading security practices to protect your data:

• 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS protection: Servers and data storage facilities are secured.
• Regular Security Audits: Regularly reviewed by a third-party expert team.
• Penetration testing: Regular testing to guard against cyber attacks.
• Restricted Access: Only authorized personnel at sha256 can access user data.

As a sha256 user, you have the following rights over your personal data:

Sha256 strictly prohibits providing services to anyone under the age of 18. sha256's Privacy Policy reflects a firm commitment to child protection:

• Age is verified at registration and confirmed through the KYC process.
• If an account is found to be used by anyone under the age of 18, it will be suspended immediately.
• Any data collected from a minor is deleted immediately upon discovery.
• Sha256 encourages parents to stay informed and monitor their children's online activity.

Sha256 may update this Privacy Policy when necessary. When changes are made, sha256 will:

• At least 7 days' notice will be given on the website before any changes take effect.
• A summary of changes will be emailed to all registered users.
• The date of the most recent update will always be shown at the top of this page.
• For significant changes, your consent may be requested again.

Continued use of sha256 after any changes takes effect will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.

For any questions, concerns, or requests regarding this Privacy Policy, please contact sha256:

• Email: support@sha256.im
• Live chat: Available 24/7 at sha256.im.
• Response time: Usually within 24–48 hours.

Sha256's data protection team takes all privacy-related requests seriously and works to resolve them promptly.